Ordering Information

Orders may be placed online, by calling our sales team at 866-658-6137, or by visiting our retail store located at 1585 Valley Drive, Rapid City, SD 57703.

Our office hours are Monday through Friday 8:00am – 5:00pm MST.

General Shipping Information

Wild Idea Buffalo Co. has been shipping buffalo meat nationwide for over 25 years. Products are handled with tremendous care and are shipped from our processing facility in Rapid City, South Dakota. Please contact us if you have any questions or special delivery needs. Thank you!

Shipping Charges

We offer free shipping on bundles and orders over $250 (excludes Alaska & Hawaii).

Our two standard flat rate shipping charges are based on the ship to state. Tier 1 states have a flat shipping rate of $19 per order. Tier 2 states have a flat shipping rate of $29 per order.  Both tiers have the option to select rush (next day) delivery for an additional $20 per order. Shipping charges are the same flat rate regardless of order size. 

Frequently Asked Questions

When will I receive my order?
A Wild Idea customer service representative will contact you with your shipping date and expected delivery date. We will also provide tracking numbers, if requested.  Orders will be processed within 12-24 hours Monday through Friday and will be sent out on the next available shipping window. To avoid packages sitting in a warehouse over the weekend we ship on Monday, Tuesday, Wednesday and only rush/overnight on Thursday.

Order Placed	Expected Delivery
Monday	By Friday the same week
Tuesday	By Friday the same week or by Thursday the following week
Wednesday	By Thursday the following week (rush orders by Friday of the same week)
Thursday	By Thursday the following week
Friday	By Friday the following week
Saturday	By Friday the following week
Sunday	By Friday the same week

 

How do you ship your product?
All products are shipped in boxes with biodegradable insulation and gel packs or dry ice to ensure the meat arrives in excellent condition.

What if I’m not home when my product is delivered?
We waive all signature requirements unless instructed otherwise. If you are not home for delivery, the carrier should leave your package at your door.

Is fresh product available?
Fresh product is available with advance notice. Please contact us directly at 866-658-6137 and we would be happy to assist you with an order.

Do you ship internationally or to APO’s/FPO’s?
We appreciate your interest, but at this time we are unable to ship outside the U.S.

Help?
If you need assistance or have any questions, please contact us at 866-658-6137 or by email info@wildideabuffalo.com

If I live in the area or am visiting, can I pick up an order?
Yes. We welcome our customers to stop by our Rapid City processing facility. If you call us in advance, we can put together your order and have your product waiting for you.

Can I send an order as a gift?
Wild Idea’s buffalo meat makes a fantastic gift! Simply indicate the recipient address and we will ship it directly to them. If you would like to add a personal note in the gift box, please let us know in the comment section.